One of the most difficult parts of working in a care setting is dealing with challenging behaviour. There are many types of behaviour that are classed as thus, and they can include physical violence, refusal to cooperate with carers, verbal aggression and self-harming.

These behaviours are borne out of unmet needs, the inability to express feelings and mental illness, and they are often signs that someone is upset, fearful or frustrated.

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Just because you cannot see what is causing the person to behave in this way, doesn’t mean that they are not reacting to something – it could be something that is caused by a sensory issue, such as noises that are loud or startling, lights that are bright, feeling thirsty or hungry or medication that they are taking. There are a number of things that can cause people to exhibit challenging behaviours.

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Of course, you need to ensure that you are not only doing all that you can to care for vulnerable people in these times of distress, but you also need to ensure that you are safe. That is why when working in a care setting, it is important that you have the appropriate training to deal with it effectively, such as this challenging behaviour training course

Although dealing with people who exhibit these types of behaviours can be challenging, it is also very rewarding, and being able to do the right things to help them and calm them down is what makes care work such an important role.

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