Experiencing a breakdown with a rented van can be a stressful experience, but there are steps you can take to minimise the inconvenience.
Make safety your first priority
If your rental van breaks down while driving, ensure that you stay safe. Stop in a safe location, such as the side of the road or a layby. Always remember to turn on your hazard lights to warn other drivers.
Look at the issue and make a note of warning lights
Once you’ve safely stopped the van, try to understand the nature of the problem. Try to identify any warning signs so you can easily explain the problem.
Contact the rental company
Notify the rental company immediately to inform them of the breakdown. They will provide guidance on the next steps to take, which may include arranging for breakdown assistance or a replacement vehicle. Follow any instructions provided by the rental company and provide them with your location.
If you require van rental in Bristol you can get in touch with a company offering this service. Specialist providers of van rental Bristol can supply a range of vehicles to suit different needs. According to The Guardian, you can even hire quirky camper vans for a fun-filled road holiday.
Stay safe while waiting
While waiting for assistance to arrive, remain inside the van if it is safe to do so, especially if you are on a busy road. If you need to get out of the vehicle, do so carefully and stay clear of traffic.
Document the breakdown
Take photos of the van and the area to document the breakdown and any damage or issues you see. This documentation may be helpful for insurance purposes or in case of disputes with the rental company.
Communicate with your rental company
Keep the rental company informed of any developments, such as the estimated arrival time of roadside assistance. Stay in contact until the problem is resolved. If the van cannot be repaired quickly, the rental company may be able to arrange for alternative transportation, such as a replacement van.
